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Need Help?

Please contact us with any concerns via the method of your choice...
  1. Email customerservice@ethelm.com
  2. Call 1-800-438-4356
Our Call Center is open Monday through Friday, 8am-8pm PST.
We also have the following special hours this holiday season:
  • Saturday, December 5th 2020: 10:30am-7pm PST
    Saturday, December 12th 2020: 10:30am-7pm PST
    Sunday, December 13th 2020: 10:30am-7pm PST
    Saturday, December 19th 2020: 10:30am-7pm PST
    Sunday, December 20th 2020: 10:30am-7pm PST
Any personal data submitted will be retained only for the purpose of responding to your question or concern, and will not be used for marketing purposes.


You must be 13 years old or older to submit a query.