Contact Us

Need Help?

Please contact us with any concerns via the method of your choice...
  1. Email customerservice@ethelm.com
  2. Call 1-800-438-4356
Our Call Center is open Monday through Friday, 8am-6pm PST.

Any personal data submitted will be retained only for the purpose of responding to your question or concern, and will not be used for marketing purposes. 

You must be 13 years old or older to submit a query.

At Ethel M Chocolates, we believe in creating more moments, more experiences and more smiles by delivering the finest quality, small batch, premium chocolates where you are.

But we do more than just make chocolate. We also help customers like you create the perfect gift for their friends and loved ones. When you call in to our Customer Service Line, we will tend to your needs and make sure you leave smiling... And with the perfect gift.

If you have any questions regarding any of our products or services, or need help creating that special gift, contact our customer service representatives.

Let us help you create more special moments in every season and occasion. That's why we're here.